Playback or Backup has 1 Hour only on H264 DVR

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FrikPot
Posts: 2
Joined: Thu Oct 08, 2020 11:00 am

Playback or Backup has 1 Hour only on H264 DVR

Post by FrikPot » Thu Oct 08, 2020 7:12 pm

Good Evening
Hope you can help me

I have H264 Digital Video Recorder 16 Channel Security Camera system which I purchased from your Alberton Branch many years ago.

It has a Hard drive and I was able to go back about 3 days at least to review footage for Playback or Backup.

It was gradually becoming less and and currently only has 1 Hour Playback or Backup time.

What could be the problem?

I would appreciate some advice.

Thank You

Frik Potgieter

0828541640

Christopher
Posts: 28
Joined: Thu Apr 18, 2019 7:38 am

Re: Playback or Backup has 1 Hour only on H264 DVR

Post by Christopher » Fri Oct 09, 2020 12:40 pm

Good afternoon Frik

To me, it sounds like the hard drive is not working properly. You can try to format the hard drive to see if it solves the problem otherwise, I would recommend a new hard drive

We tried to phone you, but there was no answer.

Please contact us for any inquiries.

Thank you
Christopher
012 361 5528

FrikPot
Posts: 2
Joined: Thu Oct 08, 2020 11:00 am

Re: Playback or Backup has 1 Hour only on H264 DVR

Post by FrikPot » Fri Oct 09, 2020 4:40 pm

Thank You Christopher, I will try your suggestion.

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