DTS 600 Opens by itself

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yorgi
Posts: 2
Joined: Sat Aug 15, 2020 10:23 am

DTS 600 Opens by itself

Post by yorgi » Sat Aug 15, 2020 10:27 am

I have a DTS 600 motor to open our garage door. We wake up some mornings and the door has opened during the night by itself. No pattern of any kind. First thought someone accidentally presses the remote but we checked our camera recordings and nobody was awake at the times it happened. What could cause this or where can we start to look?

Christopher
Posts: 28
Joined: Thu Apr 18, 2019 7:38 am

Re: DTS 600 Opens by itself

Post by Christopher » Mon Aug 17, 2020 11:13 am

Good Morning Yorgi

Please delete and reprogram all your remotes on the motor or external receiver if you are using one.

Please contact us on 012 361 5528 while at the motor or provide us with your contact details to to a technical.

Thank you
Christopher

yorgi
Posts: 2
Joined: Sat Aug 15, 2020 10:23 am

Re: DTS 600 Opens by itself

Post by yorgi » Mon Aug 17, 2020 11:20 am

Thank you Christopher

I defaulted the external receiver yesterday and added the remotes again so will keep an eye on it and give you a call if it keeps doing that.

Alimers
Posts: 1
Joined: Mon Dec 13, 2021 12:46 pm

Re: DTS 600 Opens by itself

Post by Alimers » Mon Dec 13, 2021 12:54 pm

I have a similar problem that the door randomly opens and closes when it likes. I've unplugged the remote switch and set the remote receiver module off in the unit but this has not helped. We've had this unit for around 8 years and thus far its worked perfectly. Any advice would be welcome.

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